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(based on 2 reviews)
Reviewed by 2 customers
Displaying reviews 1-2
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failed calibration after 1 year of service
failed calibration after 1 year in use
Bottom Line No, I would not recommend this to a friend
Merchant response: Your unit may need to be re calibrated and adjusted, so the readings will remain accurate. The unit can be sent to our lab for re calibration. Please call the number at the top of the page, to set up a calibration.
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(1 of 3 customers found this review helpful)
Works well, but is it durable?
from Brunswick, ME
Ordered two of these. Easy to use, good performance for the money, NIST traceable, comes with data capture software... What's not to like?Well, after about 45min of use, one of them lost the ability to run off of the battery. It still worked from the AC adapter, but that's no good for field use. I poked around a bit and it's a board-level problem. Has now been replaced under warranty, but it doesn't inspire much confidence.Also, the AC adapter provided does not work with US plugs. Seems right for Europe, or maybe Japan, but domestic use requires a travel-style adapter. What were they thinking?Finally, the data logging software provided works nicely, but they only provide a PC version. My students can't do any fieldwork with their Macbooks.
Merchant response: We are sorry to hear of your disappointment with the AC adapter received. This product does come with a US AC Plug. We have reviewed our product quality logs and have no other reported issues related to incorrect AC adapters, however it is possible that an incorrect AC adapter was inadvertently shipped in your situation. Please remember that Cole-Parmer places the highest priority on customer satisfaction. If you are not happy with your purchase for any reason, please let us know how we can make it right. We encourage you to contact our Applications group (email@example.com), together we may be able to correct your issue. – QA Department