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(based on 18 reviews)
of respondents would recommend this to a friend.
Reviewed by 18 customers
Displaying reviews 1-18
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By El pollo loca
from San Jose, CA
Comments about NIST-Traceable Calibration; 2-4-Point, Liquid-in-Glass Thermometer:
The thermometer was calibrated per my specification. It was not returned to me until a few weeks later. I was warned that the lab is swamped and hence, it wasn't a surprise to me. I would have given the service 5 out of 5 otherwise. Also, I am always worried that the thermometer will come back broken. This was not the case.
Bottom Line Yes, I would recommend this to a friend
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Great customer service. Fast!
from Anchorage, Alaska
About Me Academic/Professional Researcher
Great service. Fast dervice.
By Linda - Lab Director
from New Wilmington, PA
About Me Lab Assistant
Fast serviceExcellent Customer ServiceReliable calibrations
Fast Turnaround, Great Job!!!
from North Webster, IN
Great customer service.Getting the calibration service was fast, easy, and best of all affordable.
By Jeff S
from Harris, IA
They did a great job on calibration and I'll use them again, but I wasn't expecting half a dozen emails each week to follow up on follow-ups
from South Texas
I liked that I was able to see the status of the calibration of my thermometer on line.
All is great!
By J. Ro
from Hinsdale, IL
Very fast and efficient turn around time for calibration!
Was it calibrated correctly?
from Jackson, MI
Not sure how the same thermometer could be calibrated OK in 2011 but this year the high temp point was not within calibration. I let them know I had questions on my evaluation but to date, no contact from the company.
Merchant response: Unfortunately all test and measurement equipment can drift over time and liquid-in-glass thermometers are no exception. It can happen due to volatilization of the measuring liquid, tiny cracks in the glass, or miniscule separations in the column. The high points in the range are the most affected by these changes and thus are most likely to read out-of-tolerance. The potential for changes in measurements are precisely the reason it is so important for critical measurement equipment to be checked on regular intervals. We are always open to retesting equipment if there are concerns about the results; please contact our customer service team to coordinate this.
prompt and accurate service
from Hopewell, VA
it was quick and easy to get the calibration completed
We will definetly order again
First time our facility used Cole-Palmer for calibration of thermometer. The contact person I spoke to was very professional and followed up. I received my calibrated thermometer in a timely manner.
(1 of 1 customers found this review helpful)
Reference Thermometer Recalibration
from Burbank, CA
[...] a good price
Will Use Cole-Parmer Again
The documentation received was great. We just passed inspection!! Thank you Cole-Parmer.
(0 of 2 customers found this review helpful)
expensive with questionable results
from catskills, ny
2 NIST thermometers returned out of tolerance that were ok last year. one thermometer only 2 years old. Have to wonder why ?
Bottom Line No, I would not recommend this to a friend
Good work, but needs to be faster
I understand calibration time is improving. 4 weeks is still too long for us.
Merchant response: This has been an active area of improvement for us, we have made efforts to shorten this time. As of today we are at 2 weeks.
I would highly recommend this
from Georgetown, DE
I use this product to check the temperature in Lab equipement to make sure that they are giving an accurate temperature. This product works great.
(0 of 1 customers found this review helpful)
Not very buyer freindly
from Bay Springs, MS
Was not happy about the fact that it took too much time to get the thermometer and then had to turn around and send it to Innocal to get it calibrated. In the past, we have ordered the themometer and paid the calibration fee and it was simply sent to us ready to use. Frustrating and very time consuming passing it from one hand to another and back.
Merchant response: We do apologize if the time it took to calibrate was longer than you expected. We are constantly evaluating the ops to speed up the process but continue to maintain the high level of accuracy. QA Dept.
Calibration for ERTCO thermometer
For temperature readings. Easy to read and handle and comes self contained.